# Gate and pickup

> HTT Schools training, step 33 of 49. For: School administrators.
> Source: https://understand.htt.llc/learn/schools/gate-and-pickup · Updated 2026-10-15

Every child goes home with the right adult. You will see how the gate checks who may collect a child, and how visitors are signed in and out.

> **Note:** Sign in to HTT Schools as an administrator of your school to follow these steps.

## Step by step

### 1. Gate and pickup

Choose Gate and pickup from the menu. The Pickup tab is for the end of the day.

![HTT Schools: gate and pickup — the screen at this step](https://storage.htt.llc/f/6RQEQ5HKSYVZ28CRR5DNN17J16Q0HDAY)
*Step 1: Gate and pickup*

### 2. Find the child

When someone comes for a child, type the child’s name or admission number.

![HTT Schools: find the child — the screen at this step](https://storage.htt.llc/f/98BMC8NVBBWB3RSJ63VG7R56HFW19PS9)
*Step 2: Find the child*

### 3. Who may collect

May collect lists the adults the parents have authorised, with their relationship and phone number. If the adult at the gate is on the list, press Release beside their name — the time and the person are written down.

![HTT Schools: who may collect — the screen at this step](https://storage.htt.llc/f/GNX54Y74MJD89AYCG1QJG199WC0XR3ZA)
*Step 3: Who may collect*

### 4. A day pass

Someone not on the list? The office can issue a day pass for just today, with a six-digit code the collector shows at the gate.

### 5. Visitors

The Visitors tab is the gate’s visitor book. It shows everyone on site who has not yet signed out.

![HTT Schools: visitors — the screen at this step](https://storage.htt.llc/f/A4S6JEY9ZQKWFS1GV8NYC0NFRMYAABDK)
*Step 5: Visitors*

### 6. Sign a visitor in

Press Sign a visitor in. Write their name, why they have come and who they are here to see, the ID they showed, and the badge you gave them.

![HTT Schools: sign a visitor in — the screen at this step](https://storage.htt.llc/f/ZWX180BYM5AX84XHNQ8CWDD742B89WZ8)
*Step 6: Sign a visitor in*

### 7. Sign them out

When they leave, press Sign out. The day’s book keeps every visit, so a visit can always be traced later.

![HTT Schools: sign them out — the screen at this step](https://storage.htt.llc/f/RQ0J2T25X1NSVQ8CYMZZVMGXA0KKCQ2B)
*Step 7: Sign them out*

> **Tip:** On a phone the steps are the same — the video shows them again on a phone, from its second chapter.

## Questions people ask

### Who is the “Gate and pickup” training for?

School administrators. It is one step of the HTT Schools course, which is laid out in the order we recommend learning it.

### Do I need to sign in to HTT Schools for this?

Sign in to HTT Schools as an administrator of your school to follow these steps.

### Can I do this on a phone?

Yes. The steps are the same on a phone, and the video shows every step on a computer and then again on a phone.

### How long does this training take?

The video is about 4 minutes long. Reading the article takes less.
