# Messages to parents

> HTT Schools training, step 29 of 49. For: School administrators.
> Source: https://understand.htt.llc/learn/schools/messages-to-parents · Updated 2026-10-15

Written, checked, then sent. You will write a message to parents, choose how it reaches them, and see who it goes to before anything is sent.

> **Note:** Sign in to HTT Schools as an administrator of your school to follow these steps.

## Step by step

### 1. Communication

Choose Communication from the menu. Every message is written, then checked, then sent — so nothing goes out by accident.

![HTT Schools: communication — the screen at this step](https://storage.htt.llc/f/BFA5P5VS27K0T6XQ7XMET2ABBAYA1CRN)
*Step 1: Communication*

### 2. Write a message

Press Write a message. You can start from a saved template, or write from scratch: a short title and the message itself.

### 3. Who and how urgent

Choose who it goes to — every guardian, the staff, the students, or one class — and how urgent it is.

![HTT Schools: who and how urgent — the screen at this step](https://storage.htt.llc/f/BN2PJF36HQXSHAQFBDEDBYTK85PKJTAK)
*Step 3: Who and how urgent*

### 4. How it is delivered

Then choose how it is delivered. In the app is free and always on. Text message and WhatsApp reach every phone but cost money per message. Email and push notifications are free where they are set up.

![HTT Schools: how it is delivered — the screen at this step](https://storage.htt.llc/f/DW5TNF9W7VS5PDYFMC0WX608878NRC7B)
*Step 4: How it is delivered*

### 5. Save as draft

Press Save as draft. Nothing has been sent yet.

![HTT Schools: save as draft — the screen at this step](https://storage.htt.llc/f/GE60TP998RTRK2W7P6BFT602WXZ5ANKJ)
*Step 5: Save as draft*

### 6. Work out who

Press Work out who. HTT Schools lists exactly who will receive it, on which channel — so you can check before it goes.

### 7. Send

When it is right, press Send. Open shows every delivery: who received it, who did not, and a Retry for anything that failed.

![HTT Schools: send — the screen at this step](https://storage.htt.llc/f/7G80VMZT7FGNY1AAJTNT1QZXNA4ZSYRN)
*Step 7: Send*

### 8. Emergency

For something that cannot wait — the school closing early — Emergency sends at once on every channel, without the drafting step.

![HTT Schools: emergency — the screen at this step](https://storage.htt.llc/f/SN1G71KWR7EN6HSMVXKN90RJSBHMV5D7)
*Step 8: Emergency*

> **Tip:** On a phone the steps are the same — the video shows them again on a phone, from its second chapter.

## Questions people ask

### Who is the “Messages to parents” training for?

School administrators. It is one step of the HTT Schools course, which is laid out in the order we recommend learning it.

### Do I need to sign in to HTT Schools for this?

Sign in to HTT Schools as an administrator of your school to follow these steps.

### Can I do this on a phone?

Yes. The steps are the same on a phone, and the video shows every step on a computer and then again on a phone.

### How long does this training take?

The video is about 4 minutes long. Reading the article takes less.