# People and access

> HTT Schools training, step 12 of 49. For: School administrators.
> Source: https://understand.htt.llc/learn/schools/people-and-access · Updated 2026-10-15

Who can sign in, and who decides. You will see who can sign in to your school, decide on requests to join, and give staff their roles.

> **Note:** Sign in to HTT Schools as an administrator of your school to follow these steps.

## Step by step

### 1. People and access

Choose People and access, under Setup in the menu. It answers two questions: who can sign in to your school, and who is asking to.

![HTT Schools: people and access — the screen at this step](https://storage.htt.llc/f/SWH2STF7E3HR6CMK54DF0ENN8FKQMK59)
*Step 1: People and access*

### 2. Waiting

Waiting holds requests to join — a parent or a pupil who used a commitment key at your school’s address. Each shows who they are, and the child they say is theirs. Approve attaches them to that child; Decline, with a note, tells them why.

![HTT Schools: waiting — the screen at this step](https://storage.htt.llc/f/AJ86ZJC00DVCS0HEYET0P2C8HT1Q7XRS)
*Step 2: Waiting*

### 3. Members

Members lists everyone who can sign in, by name and handle, with their role. A parent or pupil not yet linked to a child is flagged, so you can link them — until then they see nothing.

![HTT Schools: members — the screen at this step](https://storage.htt.llc/f/NZD4K3RWXDBYPGF310J0AHBY4QZZ2RZG)
*Step 3: Members*

### 4. Withdraw access

Withdraw access takes someone’s access away at once. It is a decision on record: they cannot simply ask again and be let back in.

### 5. Past decisions

Past decisions keeps every approval, decline and withdrawal, with the note that went with it. Nothing is deleted, so you can always see what happened, and who decided.

![HTT Schools: past decisions — the screen at this step](https://storage.htt.llc/f/ZGEPFCPKCAQMMNRD3XG2VS8X77R88YTY)
*Step 5: Past decisions*

### 6. Staff roles

Staff roles are different. Nobody can ask to be a bursar, a nurse or an admin. A role is given from the person’s staff record: open them under Staff, and press Give a role.

![HTT Schools: staff roles — the screen at this step](https://storage.htt.llc/f/J619W2WV78ASMQJ6N2XTHM50MSJWQN81)
*Step 6: Staff roles*

### 7. Choosing the role

Choose the role, and add a note — why, or on whose authority. It is kept on the record. That is why an administrator is always promoted by someone already inside the school, never self-appointed.

![HTT Schools: choosing the role — the screen at this step](https://storage.htt.llc/f/ZBD0XPDMXEZKWNKDP43DRF9MEZPPK06G)
*Step 7: Choosing the role*

> **Tip:** On a phone the steps are the same — the video shows them again on a phone, from its second chapter.

## Questions people ask

### Who is the “People and access” training for?

School administrators. It is one step of the HTT Schools course, which is laid out in the order we recommend learning it.

### Do I need to sign in to HTT Schools for this?

Sign in to HTT Schools as an administrator of your school to follow these steps.

### Can I do this on a phone?

Yes. The steps are the same on a phone, and the video shows every step on a computer and then again on a phone.

### How long does this training take?

The video is about 5 minutes long. Reading the article takes less.