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Step 8 of 11HTT Auth

Approving a password reset (number matching)

Forgot password on HTT, the number shown on screen, matching it in HTT Auth, and approving or refusing.

For
For Anyone with an HTT account
Video
2 min video
Article
1 min read
Updated
Updated

Your device is the proof — not an email. You will reset a forgotten HTT password by approving it on your own device, with number matching.

After this you will be able to

  • Forgot password on HTT
  • The number shown on screen
  • Matching it in HTT Auth
  • Approving or refusing

Step by step

1Forgot password

On the sign-in page, choose Forgot password. Type your handle — the name you sign in with — and press Continue.

HTT Auth: forgot password — the screen at this step
Step 1: Forgot password

2The number

A number appears. It is the proof that the person asking is you: only your own device can match it.

HTT Auth: the number — the screen at this step
Step 2: The number

3Approved

On your phone, HTT Auth shows three numbers. You tap the one that matches, and this screen moves on by itself.

HTT Auth: approved — the screen at this step
Step 3: Approved

4A new password

Now choose your new password, at least twelve characters, and save it. Every other place you were signed in is signed out, in case someone else was there.

HTT Auth: a new password — the screen at this step
Step 4: A new password

Questions people ask

Who is the “Approving a password reset (number matching)” training for?

Anyone with an HTT account. It is one step of the HTT Auth course, which is laid out in the order we recommend learning it.

Do I need to sign in to HTT Auth for this?

Sign in with your HTT account to follow these steps.

Can I do this on a phone?

Yes. The steps are the same on a phone, and the video shows every step on a computer and then again on a phone.

How long does this training take?

The video is about 2 minutes long. Reading the article takes less.

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